Centre d’Aide

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Help Center

Welcome to our Help Center ! Here you'll find all you need to resolve your problems or questions you may have.

Chargebacks and Fraud

In case of a "Chargeback" (or rejected transaction), our payment processor will investigate the transaction. Falsified "Chargebacks" will be added to their black list immediately, and create problems with future membership, even with other Website.

Falsifying a transaction is considered illegal and will result to a severe investigation.

Pegasus - Customer Support X

Hello, I'm Pegasus.
I'm here to answer all your questions!

Question about the website

Pegasus: What's your question ?

What's the quality of the videos?

Pegasus: All of our videos are around 28 minutes long and here's the quality:
- Full HD (1080p - 1.5 Gig)
- HD (720p - 500 Megs)
- Mobile (320p - 300 Megs).
The girls are from Québec and speak french.

Can we download the videos?

Pegasus: Well of course you can! You can download our mp4 videos in:
- Full HD (1080p - 1.5 Gig)
- HD (720p - 500 Megs)
- Mobile (320p - 300 Megs).

Do you have lots of categories ?

Pegasus: We sure do! We've lots of categories: Anal, Threesomes, Big Breasts, Lesbians, Blowjobs, Castings, Milfs and much more with lots of different concepts... for all kinds of tastes:
View the Websites

Which language are the videos ?

Pegasus: All of our videos and shot here in Québec (French). But there's subtitles in english.

Is your content French-Canadian ?

Pegasus: Yep, the content is French-Canadian and exclusive to Pegas Productions. You won't find these videos anywhere else.

Question about the billing

Pegasus: Go ahead, I'm listening.

I'm afraid to pay with a credit card:

Pegasus: Don't be afraid, the billing system is safe for your credit card and the billing processor is 100% secure. But if you really don't wanna use a credit card, you can always subscribe with a money transfer:
Join Now with a Money Transfer

I would like to join but I don't have a credit card

Pegasus: No worries, we have other ways to join. You can make a money transfer:
Join Now with a Money Transfer
There's also a way to join with a prepaid credit card available in lots of stores.

I want to subscribe but I don't want Automatic Rebill.

Pegasus: No problem, we also have some packages just for you with possibility to pay by Credit Card or Wired Transfer without any Rebill or need to cancel.
Credit Card
1 Month - NO REBILL
Wired Transfer
1 Month - NO REBILL
Wired Transfer
3 Months - NO REBILL
There's also a way to join with a prepaid credit card available in lots of stores.

Are your prices in Canadian Dollars?

Pegasus: We have to charge in American Dollars with our billing processor. However, you can switch to canadian dollars once you're in the FX billing form. The canadian price may vary due to the exchange rate.

There's a technical problem on your website.

Pegasus: OH ! Well that's embarrassing !
Just use the form to report a bug and our technical team will gladly take a look.
Report a bug

I Want to Report an Abuse

Pegasus: No Problem!
Just use the form to report the content and our review team will take a look as soon as possible.
Report an Abuse

Another question

Pegasus: So this is it! Well I guess I don't know everything. Let me suggest you to go in our F.A.Q. You'll probably find the answers you're looking for.

F.A.Q.